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Meet with a Librarian Requests

Hello! I want to remind you all of a couple things.

When someone asks you for a paper form to Meet with a Librarian, please take a look to see what times/days they have put on their form.

We need about 48 hours (2 business days) advance notice to schedule an appointment, especially if the patron can only meet in the evening. After 5 pm, only 1 librarian is on duty and s/he is on the reference desk during that time.

Also, on the form it says "Librarian who took this request." This actually means the person working at the reference desk that accepted the form. So if you are the one who accepted the form, write you name down there.

Any questions? Thanks!


( 11 comments — Leave a comment )
Sep. 30th, 2010 06:52 pm (UTC)
One more thing
Thanks Kelci for that reminder. If someone says it has to be in the next two days, you can accept the request but just warn them that we may not be able to schedule a session. If it is a time that you are alone on the desk without a librarian, you can always tell them when librarians will be on the desk in the next day or two.

Oct. 1st, 2010 03:04 am (UTC)
it's always good to have a reminder, thanks Kelci!
-Katie Patterson
Oct. 1st, 2010 05:22 pm (UTC)
nice reminder. this picture seems to show the effect that meeting with a librarian has on people. How euphoric
Oct. 1st, 2010 07:47 pm (UTC)
Will keep those in mind for next time!
Oct. 1st, 2010 10:40 pm (UTC)
thanks for the reminder
Oct. 3rd, 2010 07:43 pm (UTC)
good reminder! thank you

Oct. 4th, 2010 07:19 pm (UTC)
thanks for answering my questions :)
Oct. 5th, 2010 07:10 pm (UTC)
Thanks Kelci!
Oct. 5th, 2010 11:09 pm (UTC)
Thanks for the reminder Kelci!

Oct. 6th, 2010 01:29 am (UTC)
Good to know, someone just asked me about this yesterday and I told them that the best way to do it is online. Save paper! and I once heard someone in the library say that the email gets sent to all the librarians so the best one suited for the job will take it. Am I correct?

Oct. 6th, 2010 04:05 pm (UTC)
yes you are! when a patron uses the online form, it generates an email that is sent to the reference@usfca.edu email address, which forwards the message to everyone in the reference department and all the regional libraries!
( 11 comments — Leave a comment )


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