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Welcome back + Tips to New Students

Hi everyone, welcome back for Spring 2008!

You guys may be returning, but remember some students are entirely new to USF even in the Spring semester. That means they have questions about rudimentary things:

How to log in...

Trouble shooting tips: Make sure it says "Accounts" below the field where they input their USFConnect username and password. If one computer doesn't work, suggest another. Try restarting the computer. If all else fails, make them a temporary guest log-in and suggest they talk to ITS. Never ever, EVER give them your personal user name and password to use! Don't even log them in with it!

Where the Cash2Card machine is...

Point out the machine and assist the patron with using it, if necessary

How to get to the bookstore...

Instead of trying to explain it, why not give them a map? We have lots of nice maps of the campus on the counter next to the librarian computer.

Where ITS computer labs are...

Same thing as above-- why not give them a map? The ITS labs and resources map not only has the locations of the computer labs, it has the hardware & software specifications of the computers in all the labs, plus hours and contact information. This handout is awesome for those "Do any computers on campus have Photoshop?" questions.

How to print out class schedules with room numbers...

--> Student Tab
--> Spring 2008 "Click Here"
--> Registration
--> There is a link for both "student schedule" and "detailed schedule." The detailed schedule has room numbers.

What are your tips for new students?


( 5 comments — Leave a comment )
Jan. 23rd, 2008 01:50 am (UTC)
My tip:
Save your document(s) that you're printing out to the desktop at least, or USF files, even after you've sent them to the printer. That way, in case there are printer problems, you can resend your stuff without having to find it all over again.
Jan. 23rd, 2008 01:50 am (UTC)
This tip is courtesy of Melodee.
Jan. 23rd, 2008 06:38 pm (UTC)
- Andrew
Jan. 23rd, 2008 11:09 pm (UTC)
Eva's tip! There are color printers only in the computer lab in the basement of the Education building..but there are color copiers right here in the library!

Also, another tip, you can put Don's Dollar's on your card online..I find that a lot easier since I don't carry cash that often.
Jan. 25th, 2008 05:10 pm (UTC)
Sounds good Kelci and happy late new year.
( 5 comments — Leave a comment )


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