Newsletter for Reference Student Assistants

Hello!

Here are some updates for the beginning of the semester

• We got new black and white printers! Hopefully they will solve a lot of the printing problems we were having last semester. Some words about the new printers:

• Currently the default on some of the computers calls for "label paper" instead of regular paper which the printers use. If someone is waiting for a print job and the red light is flashing, press "OK" 2 times to tell the printer to use the normal paper.
• Some of the computers (when in Windows) will say no printers are installed when someone tries to print. We are working on this but you have to tell the patron to use a different computer, preferably not a windows machine. For sure using Mac OS works.
• Fill up both trays all the way. You no longer have to let one run out

• Log-in problems: If a student cannot log-in, make sure they are trying to log-in to the domain "accounts." If they still cannot log-in, you can make a guest account for them (Library homepage --> Information --> Staff Only --> Guest Account General). You should also recommend they reset their password (USFConnect --> Change Your Password --> Students and alumni Reset your password) because that usually fixes the problem.

• We now have designated areas or "zones" for silent study, quiet study, and conversation study. Check out this webpage and this map for more details. How this affects you: if a person complains someone is being noisy, if they are in a conversational area, it is ok to talk, so you could suggest the complainer move to a silent or quiet area. If they are already in a silent or quiet area, go to the person who is making noise and suggest they move to a conversation area where it is OK to make noise. Just because we call it "conversation" does not mean it's a party area. Patrons must still use "library voices" and we do not allow music played through speakers. What do you guys think about this?


• Statistics tally: as you know, we tally the questions we answer on the statistic sheet next to the phone. For the next month or so, also tally a question you receive that is about government information. This includes any question you answer with information about our collection of government documents, government websites, statistics that come from a government source (like the census), etc.



• I know you are all good at your jobs, but please review the student manual, especially the yellow tab called "student duties." Refresh your memory on what you should do every shift. I will check in on this.



• Lastly, all returning student workers received raises because you guys rock. You can see your current wage on your e-timesheet. Please keep up the good work.

Hey everyone!

EXCELLENT NEWS. All you fabulous summer student workers have finished the inventory for the reference collection. That means you sifted through over 15,000 titles, discovered 380 titles are missing, and discovered another 66 aren't in the catalog. Great job, guys. You rock.

Now we will proceed with the next step of the inventory process: looking for those 380 missing books. Stay tuned for more details.



Gleeson Library | Geschke Center has arrived on Facebook!

If you're on Facebook, become a fan of the library.

And while you're at it, feel free to friend me as well. If we're all on Facebook and friends, we can do communication through it. If you don't feel comfortable friending me, that's OK. I won't be offended :-)



Lastly, we've gone live with the new e-timesheet system through Banner. Let me know if you need more training on it. Remember:

• Time periods are still the 6th of the month through the 20th, and the 21st through the 5th.
• I have to approve your timesheet within 24 hours of the last day of the time period to ensure you are paid on time.
• This means you MUST submit your timesheet on the last day you work in a time period. DO NOT wait until the 21st or 6th of the month.
• Click here for a guide on the new e-timesheet system.

Hi guys,

It's just about time to switch over from our current e-timesheets to the new Banner e-timesheets. Human Resources is currently working on the software, so you must submit a paper timesheet to me for the next few periods:

(This period) May 21 - June 5 : paper time sheet
June 6 - June 20 : paper time sheet
June 21 - July 5 : paper time sheet
**July 6 - July 20 : new Banner etimesheets

Get a green "non work study" timesheet from the drawer above your folders at the Reference Desk. Ask me if you don't know how to fill it out. Once you've filled it out, put it in my box or give it to me.




The new Banner e-timesheet will go live on July 9, so after that day we will do training on the new system.

If you're itching to get a sneak peak at the new set-up, you can check out THIS online tutorial. Notice: it has audio, so you will need to listen to it with headphones.

Thanks!

Let me know if you have any questions.