Duplex Printing & Jams
Hello!
Yesterday the printers in the Reference Room were set to print double-sided (aka duplex) by default, except if printing from a mac (for the time being).
And yesterday we also had our first bad duplex-related print jam.
With much struggle, I figured out how to unjam it. Here's the run down:
First of all, the screen on the printer notifies you that there is a jam in the duplex mechanism.
If you hit the blue question mark (?) button, it will give you an illustrated guide on how to unjam it.
You want to take off the square thing sticking out of the back by pushing up then pulling out.
The paper will be stuck in that thing.
What are you problems you've had with the printers? What are some tech troubleshooting issues you've found particularly challenging?
Yesterday the printers in the Reference Room were set to print double-sided (aka duplex) by default, except if printing from a mac (for the time being).
And yesterday we also had our first bad duplex-related print jam.
With much struggle, I figured out how to unjam it. Here's the run down:
First of all, the screen on the printer notifies you that there is a jam in the duplex mechanism.
If you hit the blue question mark (?) button, it will give you an illustrated guide on how to unjam it.
You want to take off the square thing sticking out of the back by pushing up then pulling out.
The paper will be stuck in that thing.
What are you problems you've had with the printers? What are some tech troubleshooting issues you've found particularly challenging?
