Newsletter for Reference Student Assistants

Last Wednesday the Access Services Department began a great new on-campus delivery and paging service. It's currently being tested and isn't yet widespreadly publicized.


Basically, students, staff and faculty can request books to be paged from the stacks. Students and staff can then pick up the books at the circulation desk. Faculty can request the books be delivered to their on-campus department.

(click to enlarge)

Click the "Request" button in a book's record.

See the websites for more info! Faculty Delivery and student and staff paging.

Feel free to encourage a patron to use the services if s/he comes across it on their own. Also, if any questions arise feel free to send a patron over to the Access Services department (aka the Circulation Desk) for further help.

What do you think is the best part about this? The worst?
I am afraid it will make patrons lazy but in general it reinforces what we already know: Gleeson Rocks!

When doing your routine book pick up at the top of the hour, please remember...

1. To check not only the entire reference room, but also the copy room and government documents...

and

2. To tally the amount of books you picked up on the statistic sheet by the shelf-reading log

Also remember, full pick-ups are only necessary during opening shifts. (Full pick ups involve the Atrium, all the copy rooms on the 1 st floor, and the black shelves aside the periodicals desk.)



Thanks guys!

That old question: "I'm looking for this book but I can't find it."

Well, thanks to some innovations from the Circulation Department, we hope to hear that question a lot less.

The name of their new program that attempts to combat not being able to locate a book is tentatively called "24 hour reshelving program." This is how it works:

A book is returned, it is checked-in two times ("double scanning"), and then it is taken directly to the stacks and shelved. This new method cuts out the sorting areas on the second and third floors, so you will no longer have to instruct a patron to look on the sorting shelves or one of the carts by the sorting shelves if they can't find a book.

A "missing" book should always be at 1 of 3 places: at the Circulation Desk, on a cart actively being shelved, or on the shelf.

But, like in the past, if the "missing" book in question is not in one of those three places, tell the patron to put a search on the book at the Circulation Desk.

During the summer this may not work since there are less student workers then; I will keep you posted. This new reshelving program also does not cover other materials such as Government Documents, maps, etc.

Let Kelci know if you have any questions!