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Various Updates

My Print Center

https://print.usfca.edu/myprintcenter/

Bookmark this website and use it to upload and manage print jobs. It is very handy when you're helping a patron print. Instead of "sending" a print job from the computer, a student can upload it to this online portal, and can change the settings to color/b&w, double sided, number of copies, etc.

Consultation Room (The Room Behind the Ref Desk)

Today I got the computers set up in our new consultation room. The librarians will begin meeting with students in one-on-one research sessions in there. It is for staff use only.

Scanners

Today we moved the scanners. One is now in between the Ref Desk and the West stairwell (near the old storage closet). The other is located by the Xerox MFPs on the 2nd floor.

iMacs Now Restart Automatically

Also today I had ITS set up a function on the iMacs (the computers that always freeze) so they restart whenever someone logs out. You will notice that after someone logs out, it goes to the login screen for 10 seconds, and then it restarts.

Safari Doesn't Work on the Mac Minis

Some of you may have noticed that Safari does not work on the Mac Minis. Unfortunately, I can't fix this (it's tied to the version of the OS on the Mac Minis). Advise patrons to use Firefox or Chrome, or switch to an iMac or PC.

Less Clutter at the Ref Desk

Lastly, in an effort to reduce the clutter at our downsized Reference Desk, I have made a new, consolidated "How to Print" handout and I have removed the handout holders, the scratch paper bin, and some other things. I plan to reduce our stapler family and retire the hand sanitizer pump. Please direct folks to the floor-standing hand sanitizer dispenser near the Circ desk.

I would encourage you to practice saying, "Sorry, we don't have that" when patrons ask for things we removed, like special staplers or tissues. I am trying to practice it myself, which is hard because I'm definitely a people pleaser!

Also, the handout holder that used to be in the electronic classroom is now near the Ref Desk. Although its many empty slots are tempting, we're still trying to keep it fairly minimalist. But it looks great there!

2nd Monitor at Your Work Station

There is now a second monitor connected to the computer at your work station. Please use this monitor and its keyboard/mouse to show patrons what you are doing on your computer, to teach them how to do something, to allow them to be "in the drivers seat" when searching or completing tasks. Remember, we want to teach 'em "how to fish" rather than give them a fish. To control the displays, press the Windows key + P.

Setting it on duplicate will show the same thing on both screens. When you're not helping someone, you want to return it to "extended."

Comments

( 5 comments — Leave a comment )
(Anonymous)
Sep. 9th, 2016 06:14 pm (UTC)
Thanks for all the updates, Kelci =)
-Brianna
(Anonymous)
Sep. 10th, 2016 09:33 pm (UTC)
Thanks Kelci!
Happy the scanners are back and the print portal is very handy.

-Ariana
(Anonymous)
Sep. 12th, 2016 06:25 am (UTC)
Thanks for the updates, Kelci. Do you have to be on USF wifi to add print jobs to the queue?
-Jenner
(Anonymous)
Sep. 14th, 2016 02:16 am (UTC)
Woo thanks Kelci!
The desk has been looking good without the clutter!!

-Jocelyn
(Anonymous)
Sep. 15th, 2016 01:01 am (UTC)
Alrighty! The automatic re-start on the imacs is a helpful feature!

Grace
( 5 comments — Leave a comment )

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