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If you've encountered nursing students who get this message when trying to print Power Point files downloaded from Canvas while working on an Apple computer in the lab, advise them to:

1) Move to a Windows PC and print from there -- it works
2) Report the problem to their instructor -- I think the instructor will need to get help from CIT about uploading new Power Point files in a way that downloads correctly to Apple computers (I suspect s/he was using a PC to upload the files).

When the files download to Apple computers, the name of the Power Points don't have the correct format/extension, and I have not been able to successfully manually change the file name.

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