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Interlibrary Loan Turn Around Times

What's Interlibrary Loan (ILL)? It's a service we provide in where we attempt to obtain materials from other libraries that we do not own/have access to.

Historically, the line has been "It can take 10 days to 4 weeks" to receive an item. However, thanks to a new program, the waiting time has been drastically shortened. Please read the following message from Matt Collins, sent on behalf of the ILL department:

Good People,

I want to make sure we are setting the appropriate expectations when talking to patrons about how long it takes to get an item from ILL

A typical article is available in about 2 business days and can be as short as a few hours.
A typical book is available in 10 business days and can be as short as a few days.

yes a worst case scenario is still 2-4 weeks but that is very rare

I'd like to communicate the more positive typical expectation to our patrons.


interlibrary-loan


Have you used ILL? If so, how long did it take to receive your materials?

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Comments

( 3 comments — Leave a comment )
(Anonymous)
Jun. 19th, 2014 07:11 pm (UTC)
Used once
and it took like a day for my book to get here. Not bad at all!
(Anonymous)
Jul. 11th, 2014 08:18 pm (UTC)
i've only used link +

-Alison
(Anonymous)
Aug. 26th, 2014 03:35 pm (UTC)
great!

Hannah b
( 3 comments — Leave a comment )

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