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Duplex Printing & Jams

Hello!

Yesterday the printers in the Reference Room were set to print double-sided (aka duplex) by default, except if printing from a mac (for the time being).

And yesterday we also had our first bad duplex-related print jam.

With much struggle, I figured out how to unjam it. Here's the run down:

First of all, the screen on the printer notifies you that there is a jam in the duplex mechanism.

If you hit the blue question mark (?) button, it will give you an illustrated guide on how to unjam it.



You want to take off the square thing sticking out of the back by pushing up then pulling out.
The paper will be stuck in that thing.







What are you problems you've had with the printers? What are some tech troubleshooting issues you've found particularly challenging?

Comments

( 8 comments — Leave a comment )
(Anonymous)
Nov. 8th, 2007 02:07 am (UTC)
nice guide! thank you

-Peng
(Anonymous)
Nov. 10th, 2007 12:11 am (UTC)
Kelci you are like the Print Jam Sensei. I am not worthy of your print jam authority.

Other than the duplex thing I've been able to figure out the printer issues.

-Mike
(Anonymous)
Nov. 10th, 2007 07:56 pm (UTC)
very helpful!

-Mekdi
(Anonymous)
Nov. 12th, 2007 05:47 pm (UTC)
Good to know, thanks. A problem I've had is just slow printing from large PDF documents. Other than that, every once in a while it just jams. -Ann
(Anonymous)
Nov. 12th, 2007 09:29 pm (UTC)
wow~ nice illustration!! ^^ thx!
(Anonymous)
Nov. 12th, 2007 09:30 pm (UTC)
---Katie
(Anonymous)
Nov. 13th, 2007 06:42 pm (UTC)
thanks Kelci!
From, Eva
(Anonymous)
Nov. 14th, 2007 07:04 pm (UTC)
Awesome!
- Andrew G.
( 8 comments — Leave a comment )

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