Log in

New Study Area Designations

Have you noticed the new study area signs throughout the library?

Over the summer we adjusted the noise level designations for some of the spaces in the library, and I updated the graphics and put up new signs.

The biggest change is that the 3rd floor is no longer silent, it's quiet -- we want to get folks using the new silent study area near Reference. Please take a look at the great study zones web page Randy set up to get the full details.

Leave a comment letting me know what you think about the signs, or the changes.

We Need Your Help!

The library has contracted an architecture firm to help us investigate the future of the library's physical space and services. The architecture peeps are conducting focus groups and we need you to share your viewpoints and opinions with them!

Tuesday, September 15, 2015
2-3:30 pm
Gleeson Library seminar room, #209

We will pay you for attending as if you worked a normal shift -- so RSVP to Kelci by Thursday, Sept. 3 if you can attend the focus group.

"Giant Manta AdF" by Arturo de Frias Marques - Own work. Licensed under CC BY-SA 4.0 via Wikimedia Commons - https://commons.wikimedia.org/wiki/File:Giant_Manta_AdF.jpg#/media/File:Giant_Manta_AdF.jpg

Welcome Back! Let's get this party started

Fall semester 2015 is in full effect. I am very happy to welcome you all back and look forward to a great semester! Here are some reminders about various things.


One Card Swipe Access

You should have access to the Reference Storage Closet, the Staff Room, Technical Services (the area in where my desk is located), and the Electronic Classroom. Next time you're at work, please go around and check your card access on all these locations. Let me know if it doesn't work... you might need to go up to One Card to get your card re-encoded or your pin reinstated.

Recording Reshelve Stats for Reference Books

If you reshelve reference books, don't forget to record it in our spreadsheet!
If you search in your DonsApps Google Drive, it's a document I shared with you called "Reference Book Usage Stats." There is nothing recorded for August, but I know we've been reshelving things...

New Web Site

Obviously, the USF Web site changed. You probably know a lot about it by now, but here is some official info on the situation.
Info about myUSF, the intranet site
Info about usfca.edu, the public marketing site (and home to the library's web site)

Have you poked around the new library web site? What do you like? What don't you like? Have you had trouble finding anything? Please leave a comment with your thoughts.

Frozen iMac procedure

Our perennial struggle with the freezing iMacs returns...
Over the summer ITS re-imaged the iMacs, and installed some scripts to erase user profiles upon log out. This is supposed to address the troubles we've been having, but some iMacs are still freezing :(
If you find a frozen iMac when you're doing your hourly rounds, please record it on the spreadsheet I left at the Reference Desk.
To solve the problem, hold the power button in to turn it off, let it chill, turn it back on, log on with your username, then log out. Logging out will clear the harddrive, which should help it not freeze in the future.

Info about faxing on campus

Hi everyone,

As you all know, students can send faxes for free from the Xerox MFPs now!

Because of this enormous break through in technology, some of the other fax services on campus have changed.

Event Management and Guest Services (x6166) (McLaren 200) will only receive faxes for students now. It will cost $1 per page for a student to receive a fax there. Interested students should call the office to arrange this.

The One Card Office (x7663) (LM 130) will still send faxes. They will not receive faxes. This is their pricing:
$3 / 1-5 pgs
$5 / 6-10 pgs
$9 / 11-15 pgs
$12 / 16-20 pgs

I updated our little guide we have at the Ref Desk to reflect this information.

Recovering Work on Frozen iMacs


We've all had the unpleasant experience of witnessing a student lose their work when a computer in the lab freezes or crashes. Usually, in the case of the perennially freezing iMacs, it is possible to recover work from Microsoft Office. Here are the steps.

1. Ascertain if the computer is frozen beyond help. Try Command + option + escape to see if you can open the task manager. Check to see if Word is just frozen, or if the whole system is frozen. If it's just Word, and the document was saved somewhere on the computer, then you can force quit Word and reopen the document.
2. If the whole system is frozen, it's time for a hard reboot. Hold the power button in until the computer shuts down.
3. Start the computer up again
4. Instruct the student to log in
5. During the log in process, a window asking whether to open applications that were open when the system was shut down may appear. If so, choose "open." Word should reopen at this point and display the document that was open when the computer froze. Save it to a flash drive as fast as possible!
6. If you don't get that option, let the desktop load as normal, and then launch Word.
7. Word should automatically recover the document and it will appear. Save it to a flash drive as fast as possible!

The Apple computers in the lab run a script when a user selects to log out or to shut down that deletes the login profile and its associated files. When you hard reboot it, you prevent the system from running that script, and it does not delete the profile or the associated files, leaving them to be possibly recovered.

**I have confirmed this trick also works on the Mac Minis in the lab.

Party!!!! Friday May 15 @ 12 noon

It's time to celebrate yourself!

Especially those of you that are graduating!!

Please join us for our semesterly Student and Staff Appreciation Party over in Fromm Hall. In addition to chowing down on delicious food and having a good time socializing, we will present the books and honorary nameplates for the graduating student assistants. Here in Reference that will be Mario, Charlotte, Hannah Bunting, Hannah Ingram, and Paul. It's a fun moment to reflect on all you've accomplished this year, and cut loose with a sigh of relief.

Hope to see you there!

Friday, May 15
12 noon - 1:30 pm
Fromm Hall, Xavier Auditorium (room 120)
University of San Francisco


End of the year wrap up

Hi everyone,

A couple things related to the end of the year, as we wrap up this semester.

Finals Schedule

There is a sign up sheet at Ref Desk for shift coverage for finals. We have some shifts that are up for grabs due to our extended finals hours. Also, there may be a fair amount of shift swapping needed then, so use this schedule to indicate shifts you need to have covered and shifts you would like to sign up to cover.


It's the end of the year so it means it's time for us to check in about how the year went, in regard to your work performance. Also, this is you chance to tell me what parts of your job are useful/fulfilling, how things could be better, and what your goals are so we can work to reach them together. These one-on-one meetings will take place the week of May 4, so start thinking about what you would like to discuss with me, your supervisor.


I will have limited shifts over the summer (1 shift of approx. 4 - 6 hours per day), and you can work until August even if you are graduating in May. If you want to work, email me the following info:
- What date ranges you are available
- What days of week and what time of day you want to work (e.g. Mondays and Wednesdays in the morning)
- How many hours/week you want to work

Photo by Moahim from Wikimedia Commons

In case the Printing Room staplers jam...

In case you can't open the tray to refill the staples in one of the two electric staplers in the Printing Room, Charlotte figured it out and has made a guide to help! Here it is with the entire owners manual.

Click here for the PDF of Charlotte's annotated owners manual

Basically the trick is unjamming the stapling mechanism right above where the staples come down with a ballpoint pin or similar tool. Then the button works to open that part.

Fall 2015 Schedule

For those of you not graduating, tis the class registering season, which means I need to know your schedule for next semester.

I know it seems early -- the long, awesome summer reaches out before us -- but I will be hiring new people over the summer and needs to see if their availability jibes with yours.

Estimate where you need to, and just let me know if you have other pieces that need to come together, like an internship or whatever, and we'll remain flexible.

So go on and download the form (here's the PDF and here's the Word Doc), fill it out, and give it back to me. I need it by May 8, 2015.
You can send it to me electronically or you can give me a hard copy.


Photo by Alex Florstein and downloaded from Wikimedia Commons

Privacy Screens for the Computer Lab

Hello! We now have privacy screens for monitors in the computer lab.


New Policy

If you receive a complaint from a patron that someone is viewing offensive material (e.g. pornography, hate propaganda, etc.) on a lab computer, please offer a privacy screen to the patron who is viewing the offensive material. If the patron who is viewing the offensive material refuses the privacy screen and continues to view the offensive material, consult with the librarian on duty and s/he will call Public Safety to escort the offending patron from the building. We don't expect this to happen, but if it does, it is appropriate to contact Public Safety. If you are working alone at the Reference Desk when this happens, consult with the library assistant on duty at the Circulation Desk, and s/he will call Public Safety.

These privacy screens are not checked out -- you would simply take one out of the cupboard, offer it to the patron, and hopefully when they are done, they will return it to you.

About the Privacy Screens

The privacy screens are made by 3M and we have three sizes to fit the different sizes of monitors in the lab (17", 20", and 22"). There are also 3M brand microfiber clothes to wipe them down.


The privacy screen hangs off a computer monitor with these tabs, which also slide back and forth. Careful -- don't let it slide off and get lost while you're carrying it! To use it, all you have to do is position it on top of the monitor and hang it on there. Feel free to experiment with your monitor at the Reference Desk.


All of this is located in this cupboard at the Reference Desk, next to the cupboard that houses your folders.


As you may remember from this post, we strive to support academic freedom, and for that reason we do not judge what decisions a patron makes in respect to their online research. We're hoping the use of privacy screens makes the computer labs an inclusionary space for all.

What are your thoughts on the matter? Leave a comment below. Thanks!


USF Logo
Blog for Reference Student Assistants

Latest Month

August 2015



RSS Atom
Powered by LiveJournal.com
Designed by Kenn Wislander